The order and payment for the service (full or partial) is an act of unconditional acceptance by the customer of these terms of the provision and use of frosbyte.org services in full.
- 1 The user of website protection / protection of tcp / udp services / secure vps is prohibited:
- 2 Traffic on the REVERSE tariff plans (website protection), VPS (secure vps) is not strictly limited. However, if your resource generates an abnormally large amount of traffic (for example, hosting file hosting services), we will be forced to activate limits for you.
- 3 Very high load limits are set on all tariff plans, which make it possible to easily place even large sites at minimal tariffs. However, if for some reason your site exceeds the load limits of your tariff, and this poses a threat to the stable operation of server hardware, you will be asked to switch to a tariff plan with a higher cost. Or, in the event of a too powerful attack, which we are not able to repel, you will be denied service with a refund, the return conditions are described below. Limits on attacks are indicative values in bits per second (bps) and packets per second (pps), which guarantee the protection of a project using the appropriate tariff plan - it will be necessary to switch to a higher cost tariff if at some point in the attack Your project will be exceeded by any of the specified limits (switching to a more expensive tariff for a period of 1 month minimum, after which, at the request of the client, the tariff can be rolled back to the previous one that was used earlier, until the limits for attacks are re-exceeded). Refusal to switch to a more expensive tariff plan in accordance with the attack parameters recorded by us is similar to the refusal to use the services of frosbyte.org.
- 4 If we are unable to repulse the attack on your projects or if there are other objective reasons (including due to equipment malfunction that caused the unavailability of customer services), you can request a return of unspent funds from the balance. Decisions on the return / refusal to return funds are taken by the administration individually. Only relevant for the following services: website protection, protection of TCP / UDP services.
- 5 Any complaints and claims are sent to the client by e-mail, specified during registration, in the form of warnings. Disconnection of the client's services is possible if the administration's requirements are not eliminated within 24 hours.
- 6 We reserve the right to refuse service to the client, stating the reason and not refunding the funds.
- 8 We are not responsible for the resources posted on our site.
- 9 It is forbidden to use frosbyte.org services for the purpose of their resale.